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We respect your privacy and are committed to protecting it by complying with this Privacy Policy. This policy describes the types of personal information we may collect from you, or that you may provide to us through the website www.sawaedarab.com and any of its other related services; and our practices regarding the collection, use, maintenance, protection, and disclosure of that information.
1. Collection of personal information
You can access and use this website and its services without disclosing your personal identity or any information that could identify you as a specific, identifiable person. However, if you wish to use certain features offered on the website, you may be asked to provide some personal information (such as your name and email address).
We receive and store any information you knowingly provide to us when filling out any forms on the website. This information may include, where necessary, contact information (such as email address, telephone number, etc.).
You can choose not to provide us with your personal information, but this will prevent you from using some features on the site. We welcome inquiries from users who are unsure about mandatory information.
2. Children’s privacy
We do not knowingly collect any personal information from children under the age of 18. If you are under 18, please do not provide any personal information through the website and its services. If you have reason to believe that a child under 18 has provided us with personal information, please contact us to request that we delete that child’s personal information.
We also encourage parents and legal guardians to monitor their children’s internet use and to help enforce this policy by instructing their children not to provide personal information without their permission. We further ask all parents and legal guardians who are responsible for the care of children to take the necessary precautions to ensure that their children are instructed not to disclose any personal information when using the internet without their consent.
3. Use and processing of collected information
We may need to collect and use some of your personal information to make the site and its services available to you, or to comply with a legal obligation. If you do not provide the information we request, we may not be able to provide you with the requested information, products, or services. Any information we collect from you may be used for the following purposes:
Responding to inquiries and providing support.
Managing and operating the website and services.
The processing of your personal information depends on how you interact with the website and its services, your location in the world, and whether any of the following apply to you:
You may have given your consent for one or more specific purposes;
the provision of information is necessary to enter into an agreement with you and/or to fulfill any pre-contractual obligations;
processing is necessary to comply with a legal obligation to which you are subject;
processing relates to a task carried out in the public interest or in the exercise of official powers granted to us; or
processing is necessary for legitimate interests pursued by us or by third parties.
It should be noted that under some legislation, we may be permitted to process information until you object to such processing by opting out, without needing to rely on consent or any other legal rules. In any case, we will be happy to clarify the specific legal basis that applies to the processing, in particular whether the provision of personal information is a legal or contractual requirement, or a necessary condition for entering into a contract.
4. Disclosure of information
To maintain the highest level of privacy and to fully protect your personal information, we do not share your personal information with anyone for any reason.
5. Information retention
We will retain and use your personal information for as long as necessary to comply with our legal obligations, enforce our agreements, and resolve disputes, unless a longer retention or grace period is required by law.
We may use any aggregated data derived from or embedded in your personal information after it has been updated or deleted, but not in a way that personally identifies you. Personal information must be deleted once the retention period has expired. Therefore, the rights of access, erasure, rectification, and data portability cannot be enforced after the retention period has expired.
6. Cookies
Our website and services use cookies to help personalize your online experience. A cookie is a text file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server on the domain that issued your cookie.
We may use cookies to collect, store, and track information for security, personalization, and statistical purposes. Please note that you have the ability to accept or refuse cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to refuse cookies if you prefer.
For more information, please see our Cookie Policy. [Link to Cookie Policy]
7. Indicate “Do Not Track”
Some browsers include a “Do Not Track” feature that prevents websites you visit from tracking your online activity. Tracking is different from the use or collection of information about a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers report the “Do Not Track” feature is not yet standardized. As a result, the website and its services are not yet configured to interpret or respond to the “Do Not Track” feature reported by your browser. However, we do limit our use and collection of your personal information.
8. Links to other sources
This website may contain links to other sources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of those other sources or third parties. We advise you to be careful when leaving this website and to read the privacy statements of any source that may collect personal information about its visitors.
9. Information Security
Data transmission over the internet or wireless networks cannot be guaranteed. Therefore, while we strive to protect your personal information, you will need to acknowledge the following:
There are limitations on internet security and privacy that are beyond our control;
the security, integrity, and privacy of any or all information and data exchanged between you and the website and services cannot be guaranteed;
any such information and data could be accessed by a third party, or tampered with during transmission, despite every effort made to protect it.
10. Data breach
If we become aware that the security of the Site and Services has been compromised or that users’ personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, through security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigating and reporting, as well as notifying and cooperating with law enforcement authorities.
In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk to the user as a result of the breach, or if notification is required by law. When we do so, we will send you an email.
11. Changes and modifications
We reserve the right to modify this policy or its terms relating to the site and its services at any time, at our sole discretion. Therefore, we advise you to check for updates regularly to stay informed of any changes.
The updated version of this policy will take effect immediately upon posting the revised policy, unless otherwise stated. Your continued use of the website and services after the effective date of the revised policy constitutes your acceptance of these changes. However, we will not use your personal information—without your consent—in a manner that differs materially from how it was used at the time your personal information was collected.
12. Acceptance of this policy
You acknowledge that you have read this policy and agree to all its terms and conditions. By accessing and using the website and services and submitting your information, you agree to be bound by this policy. If you do not agree to be bound by the terms of this policy, you will not be permitted to access or use the website and its services.
Contact us
If you have any questions, concerns, or complaints regarding this policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the following email address:
info@sawaedarab.com
We will try to resolve complaints and disputes and will make every reasonable effort to respond to your desire to exercise your rights as quickly as possible and in all circumstances, within the timeframes stipulated in the applicable data protection laws.
This policy was last updated on 29/03/2026